|
Reservations
Reservations can be made directly on our secure website using a major credit card. We accept Visa, Mastercard, Discover and American Express. Reservations made online are instantly guaranteed. If you would like to reserve on the phone, simply call 1-877-627-9797 and we will fax or mail you a reservation packet. Please return the packet quickly, since we only have a limited number of spots available on each adventure. Many of our adventures book months in advance.
Payment schedule
Upon reservation, you will be required to make a 50% deposit of the adventure price. Your deposit will hold your spot until 45 days before departure for most tours. (30 days in some cases) We reserve the right to consider a reservation cancelled, and the deposit forfeited, if the balance is not received by that date. Payment may be with check or money order or credit card. If you are planning to pay with check or money order, please contact us before sending and please make sure we receive before the due date.
Email policy
We never sell or rent our email list. We sometimes send helpful information about an adventure, as well as reminders and acknowledgments of materials received, via email. We may also (not more than 12 times a year) send you email notices of future adventures and special offers that we think may interest you. You may opt-out of our email list or cancel your website membership at anytime.
Eligibility, participation, behavior
Adventure participants must be at least 18 years of age, unless accompanied by parent or guardian, and in good health. Our waiver of liability must be agreed upon when reserving any adventure. We must also receive a signed copy before the final due date for the adventure; on some adventures, you will also need to sign a waiver from our partner companies. Your reservation may not be transferred to another person. Participants agree to respect the laws and customs of the regions in which we travel. A participant may be asked to leave a adventure if our guide feels that the person's continuing participation may prove detrimental to that individual, or to the safety, well-being, or enjoyment of others. No refunds will be given to individuals who are asked to leave an adventure.
Cancellations and refunds
If you must cancel a reservation, we will refund your payments except for a cancellation fee, which is based on how many days before the departure date you cancel. We will give you a cancellation number; please record this number to verify that your cancellation was received. For reservations that do not include air transportation, the fee is:
# 90 or more days: $100 or 10% of adventure price, whichever is greater.
# 45-89 days: $200 or 20% of adventure price, whichever is greater.
For cancellations made closer than 45 days to starting date, there are no refunds given.
Cancellations must be received in writing. There is no refund for participants who join an adventure late or depart early. We strongly recommending purchasing travel insurance. You can do so during your online reservation. If you must cancel a reservation, it cannot be automatically transferred to another person, but if you know someone who is interested, we can offer it to them if there is not already a waitlist. (This is why cancellation fees are necessary)
Late fee
A $50 late fee applies whenever we have not received full payment, and signed application and waiver, 45 days before start date of adventure (or the date posted on adventure listing) or 10 days after your initial reservation, whichever is later. Expedited turnaround may be needed on your part in the case of reservations made within 45 days of the start date. We suggest using our online member reservation system.
Adventure changes and cancellations
We reserve the right to alter adventure itineraries without notice due to road, weather, or other considerations. If we cancel an adventure within 45 days of departure due to low enrollment, we will give you a full refund. If we cancel an adventure due a natural disaster, political unrest, or other events beyond our reasonable control, we will refund your payments in full. This shall constitute full settlement. We are not responsible for additional expenses such as non-refundable air tickets. Mary’s Adventure LLC., reserves the right to accept or refuse any person as a member of the adventure at any time.
Lodging
Prices are per person, double occupancy (pp/do), except as otherwise noted. If you would like a room alone, you may do so by paying the single supplement. In some cases, the second beds in shared rooms may be a rollaway, sofabed, or airbed. Shared rooms are designated as non-smoking unless both parties agree otherwise. Smoking rooms will be requested upon arrival and may not be available.
On some adventures, accommodations are at small hotels and B&Bs. We search out places that are comfortable and that capture some elements of whatever is special about the area we're visiting. For other adventures, where we stay several nights or all week in one spot, we often stay in condo- and apartment-style lodging, typically with two or three bedrooms to a unit. These offer the comforts of a kitchen and living room for socializing with others in the group. Taking the single supplement in these situations means having a bedroom to yourself in a shared apartment or condo unit. Private bathrooms are available with most rooms, on most adventures, but are not guaranteed.
Physical condition and health
To get the most enjoyment out of your adventure, plan some conditioning beforehand. We'll send suggestions after you register. Before reserving, please consult with your doctor to be sure you have no health-related barriers to participation. All participants must have medical insurance, and you are responsible for payment of any medical services you may require during the adventure. (Our included medical insurance is secondary, so you will need to request reimbursement from your personal health insurer first.) Group dinners are always non-smoking. Hotel rooms are non-smoking unless each person in the room wishes otherwise, and hotel policy allows smoking. Smoking rooms cannot be guaranteed.
Price guarantee
Once you have paid in full for a tour, we guarantee the tour price that you have paid. However, until full payment is received, we reserve the right to add a surcharge in the event of significant currency fluctuations. (When traveling outside the United States)
Pre-departure information
Well before your adventure begins, we'll send you a detailed itinerary, as well as suggestions about what to take with you, where to meet, and other travel advice.
Terms are subject to change
Our full agreement with you shall be as stated in the application and terms that we send, and which you sign when you reserve.
Reserve early!
Unlike cruise ships, which handle tens of thousands of passengers each season, we can accommodate only a small group on each adventure. Many of our adventures sell out months in advance. Don't be disappointed!
We looking forward to seeing you on the NEXT Mary’s Adventure!
|
